have already noticed that a fundamentally new period of IT is now upon
us--the era of adaptation—in which our systems learn from their
experiences with us, and then deliver this learning back to us in ways
that make us all smarter and more productive. Emerging from this era of
adaptation is a radically new phenomenon that goes well beyond the
bounds and categories that have come before it, called the learning
layer is a merging of people and systems that automatically learns,
evolves, and integrates into the very fabric of your business. The
learning layer takes its lessons from the way the brain works, taps into
the cognitive surplus of your organization, and leads to possibilities
for attaining whole new levels of business
productivity, innovation, and sustainable advantages. It makes the dream
of the truly adaptive enterprise a reality.
design and exciting implications are fully revealed for the first time
by Steven Flinn, the inventor of the learning layer. Mr. Flinn draws on
his experience and expertise as a senior global executive, CIO,
strategist, scientist, and inventor, to provide an in-depth look at the
learning layer and how it promises to transform
the performance of your organization.
Layer is written for business executives who want to begin staking out
opportunities for taking their businesses to the next level of
performance, as well as for practitioners in fields such as IT,
knowledge management, organizational learning, and business innovation.
And business and technology futurists who seek to understand, and
extrapolate from, the next major wave of IT capabilities will find much
to consider in these pages.
BENEFIT FROM THE LEARNING LAYER:
The Learning Layer
is written and organized to appeal to a wide variety of reader segments.
It is highly relevant to knowledge workers and their leaders who want to
understand the next generation capabilities for making their
organizations more productive. It is a mandatory read for those in
charge of organizational learning and corporate education processes. It
will appeal to business and technology futurists who seek to understand,
and extrapolate from, the next major wave of information
technology-based capabilities. It is indispensable to information
technology practitioners and executives who need to understand the new
opportunities the learning layer presents, and how to rapidly take
advantage of the opportunities. And it provides business and technology
consultants critical insights on how the learning layer represents a new
platform for enterprise solutions -- and yes, even Silicon Valley will
glean a thing or two from this book.
The Learning Layer and get started building
the next level of intellect in your organization!
THE LEARNING LAYER CONTENTS AND SAMPLE "TAKE-AWAYS"
The book is arranged in four
sections to make it highly accessible to busy readers with
I: IMPERATIVE &
The third wave of information technology is here: the era of
2 Intellectual Capital Acceleration: The
Learning to learn better is the only sustainable competitive
advantage, and we now have a new means to do so: the
II: THE LEARNING LAYER
3 Lessons from the Brain
The brain is a vast network that learns by adjusting and
reconfiguring its connections.
4 The Architecture of Learning
Systems that learn need to be based on “fuzzy” networks that
can reconfigure themselves.
5 The End of Zombie Systems!
Social awareness and learning from experience can now be
built into our systems – a farewell to zombies!
6 Adaptive Recommendations
Automatically generated recommendations and explanations
based on a responsive social awareness are the basis for the
new standard system interface.
7 The Learning Layer Emerges
The socially aware system can direct recommendations back to
itself, self-modifying its fuzzy network, thereby
engendering the emergence of an entirely new phenomenon – an
evolving network of people and knowledge. It is us, yet far
more than just us.
8 Social Networks and Knowledge Management Unite!
Our social networks should no longer be divorced from our
content. Fortunately, they can be seamlessly integrated
within the learning layer, enabling entirely new ways to
manage and measure organizational learning.
9 Processes that Learn
Workflow can also be integrated into the learning layer
network, and can automatically adapt based on the needs of
the user. The process of learning and work finally become
one in the same, as they should be.
III: BUILDING LEARNING
INTO THE FABRIC OF BUSINESS ___________
10 The Fabric of Business
The fabric of a business includes its strategy,
capabilities, and culture, and must be capable of
adaptation. A tapestry of value-generating possibilities is
woven from the array of potential fabrics.
11 Learning and Value
The projects and activities of a business naturally fall
into zones of value that are distinguished by the proportion
of the total value that is attributed to learning value.
12 Business Renewal and Innovation
Business renewal is of special importance to organizational
learning as it comprises activities for which the major
source of value is learning value, and it serves as the
engine of business vitality and growth.
13 A Fabric of a Different Nature
Combining leading practice processes for business renewal
with the learning layer yields a business fabric with
emergent qualities, vastly increased generative capacity,
and an ability to make the adaptive enterprise a reality.
14 Learning Layer Application Tour
Powerful applications of the learning layer abound
throughout the tapestry of business possibilities, weaving
new patterns of value from people and systems in areas
ranging from R&D to supply chain to customer relationships
to human resources.
IV: BUILDING LEARNING INTO
THE FABRIC OF YOUR BUSINESS _______
15 Implementing the
The simple steps to make the learning layer a reality in
A recap of our journey and a hint of even more to come.
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